1. Who we are
Jodivio (“we”, “us”) operates the Jodivio mobile apps and the website at jodivio.com, a platform for adults looking for a marriage-minded relationship. You can contact us about privacy at support@jodivio.com.
2. Information we collect
Information you give us
- Account details: your phone number and/or email address, used to sign you in with one-time codes.
- Profile details: name, date of birth, gender, country and city of residence, education, occupation, marital status, interests, lifestyle, family details, about-me text and partner preferences.
- Sensitive details (optional): such as religion or cultural background. We only store these with your explicit consent, and you can withdraw it.
- Photos: up to six profile photos. We remove embedded metadata such as GPS location and camera details from every photo.
- Selfie for verification (optional): if you choose to verify, we compare your selfie with your main photo. This is biometric processing and needs your explicit consent each time. The selfie is deleted once a decision is made.
- Activity: interests you send and receive, connections, chat messages, Vibes answers (kept private unless both members chose the same answer), blocks and reports.
Information collected automatically
- Device and app information (platform, app version, language).
- Push notification tokens if you turn on notifications.
- Security records such as sign-ins and account changes, to protect your account.
Purchases
Premium is bought through the App Store or Google Play. We receive confirmation of your subscription (product, status and renewal date). We never receive your card details.
3. How we use your information
- To create and run your account and show your profile to other members.
- To suggest profiles that match your preferences and to deliver interests and messages.
- To verify profiles, prevent fraud, enforce our terms and keep members safe.
- To provide Premium features and handle your subscription.
- To send notifications you have chosen to receive.
- To comply with the law and respond to lawful requests.
4. Who can see your information
Other members see your profile information, photos and verification badge — never your phone number, email address or full date of birth (only your age). Messages are visible only to the two members in the conversation. If someone reports a message, our moderators can see that message to review the report.
5. Who we share information with
We never sell your personal data. We share it only with service providers who help us run Jodivio, under contract:
- Cloud hosting, database and private file storage.
- SMS and email providers that deliver your sign-in codes.
- Apple and Google, to process and confirm in-app purchases.
- Push notification services.
- A face-verification service, only when you choose to verify your profile.
We may also disclose information when required by law, or to protect the safety of our members and the public.
6. How long we keep information
We keep your information while your account is active. When you delete your account, your profile is hidden immediately and, after a short grace period during which you can change your mind, your account, photos, messages and other personal data are permanently erased. We keep limited security and audit records, without your profile content, where needed to meet legal obligations or protect members.
7. Your rights and choices
- Access, correct or delete your information.
- Withdraw consent for sensitive details or verification at any time.
- Turn notifications on or off by category.
- Sign out of other devices from your account settings.
Depending on where you live, you may have additional rights under local law. To exercise any right, contact support@jodivio.com.
8. Security
We use encryption in transit, private storage for photos with short-lived access links, one-time codes instead of passwords, and strict access controls. No system is perfectly secure, so please also keep your phone and email account secure.
9. Children
Jodivio is only for adults. We do not knowingly allow anyone under 18 (or the higher legal age in their country) to use the service, and we remove such accounts when we find them.
10. International transfers
Jodivio serves members worldwide, so your information may be processed in countries other than your own. We use appropriate safeguards where the law requires them.
11. Changes to this policy
We will tell you about important changes in the app before they take effect and ask for your agreement where the law requires it.