Contact

We’re here to help.

Choose the right channel below and our team will get back to you as soon as we can.

Member support

Questions about your account, profile, photos, Premium or using the app.

support@jodivio.com

Safety concerns

Report harassment, scams, a member who may be under 18, or anything that made you feel unsafe. In the app, you can also report a profile or message directly.

safety@jodivio.com

Privacy requests

Ask for a copy of your data, a correction, or deletion. You can also delete your account yourself from Profile → Delete account.

support@jodivio.com

Write to us

Send us a message.

Tell us what happened and attach screenshots if they help. We read every message and reply by email.

Images (optional — up to 3 JPEG or PNG, 5 MB each)

By sending this form you agree that we may use your details to reply to you. See our privacy policy.

In an emergency

If you are in immediate danger, contact your local emergency services first. Then let us know so we can act on the account involved.

Browse the FAQs